An experienced manager shares how to avoid is rookie mistakes. [PM Magazine, July 2019]
Johnston shares his thoughts on “Fighting Climate Change” [PM Magazine, July 2019]
Form of government survey; Community engagement in police services; CAO Salary Survey
Commerce Secretary Wilbur Ross could pursue new reasons for adding the question.
Austin, Texas, incorporates visualizations of performance data into its discussion of key strategic priorities, such as the fair administration of justice.
Comparisons of resident satisfaction ratings with the importance of key activities
Survey of local and state governments' methods of managing performance data
Business Process Improvement Program and an example of a Problem-Activity-Result (PAR) Analysis
Analysis of performance data from a trial program in reducing delinquent business licenses.