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There is one resource in which local governments are wealthy: data. Cities, towns, and counties have been collecting data for years.
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Performance measurement is one of the key of ICMA's work in Latin American, particularly in Mexico.
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When managers' and elected officials' goals align and are measured in an effective way officials can focus on the future, not the present.
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Forty-eight local governments received the 2015 Certificates in Performance Management from the ICMA Center for Performance Analytics.
Clayton, Missouri (16,000 population) demonstrates how a smaller city can excel in performance management.
Well-designed grievance policies lead to better management decisions and provide a value beyond managing legal risk and due process for employees.
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Service areas in which applicants for 2015 Certificates in Management collected performance data in FY 2014.
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