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How are you progressing toward goals for efficiency, quality, and timeliness in local government services? And how do you know? This is a good time for a performance checkup.

Bend, Oregon<br />In just over two years, Bend, Oregon has seen major benefits to restructuring its emergency response system, including reduced response times, increased reliability and an improvement in gender balance in fire department staff. But much of this would not have happened without the support and skilled management tactics of professional City Manager, Eric King,…

Former ICMA President Lee Feldman reminds us that eliminating wage gaps is essential to attracting and cultivating a diverse and talented workforce.

New ICMA-GFOA report offers recommendations for local government managers considering the use of alternative infrastructure financing options.