In public life, there is a thin line between the calling to serve and the craving to serve. This article describes the difference and why it matters...

This is one of several reports put out by the Center for Governmental Research (CGR), focusing on the potential benefits to combining local services...

The 2008 C Peter Magarth Engagement Award application for the partnership between Arizona State University and the City of Phoenix

State and local government employers are faced with a number of uncertainties about the future of health care in the United States as well as in their particular organizations...

CPM assists local governments in assessing their performance over time and in comparing their performance with that of their peers. Participating jurisdictions complete survey questions on the areas below.

CPM has developed regional, state, and interest-oriented consortia.

This could very well be one of the most valuable books in your collection—it’s packed with more than 70 exclusive case studies featuring successful performance management practices from local governments that belong to ICMA’s Center for Performance Measurement (CPM). This information is not available from any other resource. Written by CPM staff, the case studies in What Works: How Local Governments Have Made the Leap from Measurement to Management illustrate how performance measurement promotes positive change in 15 different service areas in local government. Cases are one to three pages