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Project / Research Report

Issues in Emergency Services: Big Questions to Ask the Chief

This article provides a checklist of significant topics in fire and EMS delivery that managers should be discussing with their fire and EMS chiefs.

Key Financial Strategies

Project / Research Report

Effect of the Economic Downturn in the Fifth and Sixth Federal Reserve Districts – the Southeast

The states in the Fifth and Sixth Federal Reserve Districts are shown in Table 1.

Conference Document

Atlanta Population Projection and Transportation Planning: Atlanta, Georgia

Project / Research Report

Getting Your Share of the Obama Stimulus Plan: Ensuring Your Government Will Meet Demands for Accountability, Transparency, and Oversight

The lobbying is intense and the needs are great for the Obama economic stimulus package

Project / Research Report

The Balanced Scorecard: Building a Balanced Scorecard Framework that Drives Results for Your Government

This white paper describes effective use of the Balanced Scorecard to provide a more holistic view of performance by helping organizations develop....

Project / Research Report

Columbia County (GA) 311 Data Report

This sample Data Report from December 2008 provides the service request distribution in Columbia County, Georgia.

Project / Research Report

City of Columbus (GA) 311 Report

The 311 Citizen Service Center in Columbus, GA provides complete, accurate and timely information to citizens and employees regarding complaints, inquiries and requests for information...

Project / Research Report

North Hempstead (NY) 311/CRM Data Report

North Hempstead's statistical report on service requests includes information on total overdue calls, total open calls, etc.