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February 22, 2017
The National Citizen Survey™ (NCS) basic service now includes a new tool called the Key Driver Analysis at no additional cost.
Project / Research Report

Parking lots use up a large amount of real estate and are potential sources of pollution. How parking lots are built or whether...
Organizational Policy
Ethical advice on what is acceptable and unacceptable when responding to requests for endorsements, testimonials, and references...
Organizational Policy

This is a very venue-specific transient vendor application form from Salem, MA for the Halloween holiday...
Other Document

The ICMA Distinguished Service Award is given to a manager who has retired from the profession
Project / Research Report

The current financial crisis is forcing many local governments to make budget cuts. One way to cut costs without eliminating jobs or services is the adoption...