The City of Aurora created the Extraordinary Service Program and encouraged employees and committees to recommend new ways to improve internal and operational processes.

The City of Cupertino created a Neighborhood Block Leader Program, a civic engagement program that connects residents to the City.

The City of Delray Beach has been divided by race, and in 2006, this tension was heightened when a white police officer shot and killed an African American high school student.

The City of Little Rock implemented a Neighborhood Alert Center system after a murder in 1991...