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Case Study
Program for Increasing Minority Participation in City Contracting - Supporting Documentation

Supporting presentation materials for case study submitted to the Alliance for Innovation for consideration at the 2010 Transforming Local Government conference.

Animal Services – Creating a Win-Win
Case Study
Building an Accessible Community and Culture

Wichita, Kansas is on its way to becoming the most accessible major metropolitan community in the country for persons with disabilities.

Beyond Citizen Academies: Keeping them coming back for more
An Innovative Solution to the Challenges of Changing Community Demographics: The Creation and Development of the Hampton Citizens’ Unity Commission
Project / Research Report
Restructuring the Commercial Strip

Commercial strip corridors are a common sight in American towns and cities.

Case Study
DurhamFirst and a Culture of Service

Robert O’Neill, executive director of ICMA, in writing about high performance, identifies the necessity of “creating powerful meaning(...)

Accessible Skate Park and Other ADA Success Stories
Case Study
Beyond “Business As Usual”

Historically, public sector agencies have operated on a fairly standard model, one that relies primarily on in-house staff providing a traditional range of service

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