
Over last decade our organization made difficult decisions to become competitive before economic calamity forced it upon us.
With the high cost and changing nature of technology, it can seem impossible for local governments to keep up.

This new issue brief examines the structure and terms of supplemental savings plans offered by 20 cities and counties around the country.
The purpose of this project was to deliver a range of day-to-day public services including permits and inspections, planning and zoning, engineering, public works, finance, and administration...

The City Council will evaluate whether an individual city service should be considered a public or private service.
The goal of the City’s managed competition program is to provide the best service at the lowest cost.

This manual is designed to be a generic "user's guide" for a City of Charlotte Key Business Unit to utilize in completing a competition process.
When competitions yield cost savings and lessons can be learned from the process that can be applied to other similar service areas, an optimization may be conducted...
The Design Thinking approach for library redesign included two specific aspects