Perhaps the most important service a local government provides is keeping its residents safe. However, keeping people safe is a job for more than just the police department.

Managers can find that libraries are more than willing to be the agents of community change.

Case study documents how San Antonio streamlined its recruitment process and is just one of 93 case studies available on the Knowledge Network as an exclusive member benefit.

Service awards will be presented at the <a href="/conference" target="_blank">100th Annual Conference in Charlotte/Mecklenburg County</a> to acknowledge local government management professionals for their long-standing commitment to excellence in the profession.