Private water companies have been meeting the essential drinking water needs of millions of people and businesses for generations...

This document provides an update on New York City's PLANYC process and covers topics identified in the PLANYC master document which was released three years earlier.

A checklist of elements communities should have in place prior to implementation of a 311-CRM system.

The Bulgaria CityLinks Program evolved from the Bulgarian Technical Twinning Program, initiated in 1997.

Third International VP attchment to 3-12-10 email

This report profiles the city of Savannah, Georgia, and the city's use of its 311 system as one of its citizen engagement strategies.