The insightful strategic goal of maximizing the utilization of every tax dollar collected has led the South Florida Water Management District (SFWMD) down a path of continuous institutional improvements where core mission delivery is maintained at a high level, and is routinely executed with measurable fiscal efficiencies. This case study submittal presents the framework of the successful approach undertaken for the past several years in pursuit of maximizing daily efficiency and effective work load output to benefit the citizens of South Florida.

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