Seven tools can make community collaborations more manageable.

<small>An intensive full day workshop to give you the tools and skills to understand the actual needs of your jurisdiction public safety agencies and to evaluate their performance - reduce costs and improve services. The full day workshop is a follow-up to the highly popular and informative web conference of the same name.</small>

Laws and codes developed with the best of intentions accomplish nothing if they are not followed. This is the second excerpt from ICMA's newly published book <i>Managing Fire and Emergency Services.</i>

Knowledge Network users discuss the performance measures local governments use to demonstrate quality and efficiency in customer service and parks and recreation departments.

The City of Tamarac developed and implemented division and department Scorecards as a tool to address the changing needs of our growingly diverse population.

PM magazine asked administrators around the world what they thought the local government management profession would be like in the year 2020.

The need for Government to reign in its escalating costs is prevalent in the daily reporting of every newspaper, television and radio broadcast.