Start Here. Grow Here. Stay Here.

The Learning & Development (L&D) Manager leads initiatives that strengthen workforce capability, leadership effectiveness, and organizational culture across the County. This role aligns employee development with the County’s mission to deliver high-quality, responsive public services. The L&D Manager partners with departments to build a skilled, engaged, and service-oriented workforce prepared to meet evolving community needs.

Strategic Learning & Talent Development

Lead countywide learning strategy aligned with organizational priorities and service delivery goals
Manage one- and three-year operational plans for division, aligned with HR Department strategy and roadmap
Sustain and optimize the learner’s experience at the County, through a variety of experiences (including but not limited to synchronous and asynchronous courses, blended learning, workshops, and social)
Assess workforce skill gaps and create targeted solutions annually
Lead a culture of continuous learning, professional growth, and knowledge sharing

Organizational Development & Effectiveness

Partner with departments to assess organizational challenges and implement practical, people-centered solutions
Develop, manage, and communicate performance management practices that align employee goals with County priorities
Consult on change management efforts related to new systems, processes, and service models
In coordination with Labor and Relations Manager and HR Business Partners, consult on and mediate conflict situations with employee groups as needed
Conduct team alignment sessions and organizational assessments, as requested
Advance initiatives that strengthen organizational culture, engagement, and collaboration (i.e., QMM, STAR Committee, Retreats)

Leadership & Talent Development

Manage development programs for supervisors, managers, and leaders (i.e., ALE, Leadership Studio, New Supervisor and Manager Orientation)
In coordination with Labor and Relations Manager and HR Business Partners, provide coaching and consultation to leaders on performance, team dynamics, and employee development
Oversee focused development programs such as mentoring and coaching, whether provided internally or externally
Foster a culture of accountability, feedback, and growth

People, Operations, & Data

Lead team of specialists to achieve operational plan goals
Use technology, best practices, and collaboration to develop optimized processes and ways of working within the division
Analyze survey data, training outcomes, and workforce metrics to guide decisions
Manage division contracts, providers, budget, and expenses to ensure fiscal responsibility and optimal ROI
Evaluate the effectiveness of L&D programs and recommend improvements

Compliance & Public Sector Alignment

Ensure training programs align with federal, state, and local regulations, as well as County policies
Support required training initiatives (e.g., ethics, safety, compliance, and certification programs)
Maintain awareness of public sector trends, workforce challenges, and best practices

Hours: Typical hours are Monday-Friday, 8 AM - 5 PM

About You
Minimum Qualifications:

Bachelor’s degree in organizational development, Adult Education, Human Resources, Public Administration, or related field
5–8+ years of experience in learning & development, organizational development, and talent development
Experience working within or supporting government operations, multi-department environments, or regulated industries
Strong facilitation, coaching, and change management skills
Ability to balance strategic initiatives with operational and compliance requirements

Preferred Qualifications:

Master's degree in organizational development, Adult Education, Human Resources, Public Administration, or related field
Public sector experience

Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment for a period of 5 years.

Physical Demands: Employees in this role must occasionally lift and/or move up to 25 lbs.

About Everything Else
Starting Pay Range: $90,000-100,000/year, based on your qualifications.