General Statement of Job

The Assistant City Manager is supervised by the City Manager, responsible for operational coordination of City Departments, supervision of the Events Coordinator, and management of the Customer Service Division. This position will serve as part of the City Manager’s Office Executive Team and coordinate closely with the City Manager and Deputy City Manager.

All positions at the City of Manassas Park require a customer service mindset, in accordance with the Customer Service-related focus of the City.

Specific Duties and Responsibilities

Operational Management Support
• Provides day-to-day operational support to the City Manager with daily coordination between City Departments.
• Deconflicts personnel, resources, time, and space, for daily operations occurring at City Hall.
• Monitors, coordinates, vets, and affects internal and external communications.
• Responds to citizen inquiries, complaints, and service requests; answers questions and provides information; recommends corrective action and ensures proper follow-up; and coordinates responses via interaction with responsible Department.
• Interacts and communicates with Department Directors, staff, and partnering agencies to respond to their inquiries, request for support, and to implement City Manager initiatives.
• Represents the City on regional and local boards or committees.
• Coordinates with Code and Parking Enforcement for awareness and oversight of progress and compliance with code violations.
• Coordinates with Public Works for awareness and communication updates on major construction and/or transportation repairs/projects.
• Assists the City Manager and city Policy Officer with crafting responses to governing Body requests for information, requests for service, and Board meetings.

Special Projects
• Supports the City Manager’s Office and all Departments with crafting, monitoring, and updating City plans.
• Supports Departments with operational data tracking and analysis (i.e. performance management data – inputs, outputs, outcomes, efficiency ratios, etc.).
• Performs policy research and analysis for presentations on special projects.
• Coordinates full cycle planning processes for the city’s major events and/or projects as necessary.
• Through supervision and coordination with the Events Coordinator, supports economic development operations (business onboarding, ribbon cutting ceremonies, business relationship management, economic research) as assigned.

Other
• Assists with identification and sourcing solutions for training needs, including the development and delivery of training as necessary.
• Performs other duties as assigned or required.
• In addition to the above-mentioned job responsibilities, all positions at the City of Manassas Park are expected to promote a culture of civility, where respectful engagement, open communication, and collaboration are standard practices. These skills and expectations are equally important as the technical requirements of this position.

Knowledge, Skills and Abilities Required

1. Knowledge of the goals, principles, practices, and procedures of Municipal Operations, Public Policy, and Management & Administration.
2. Strong analytical skills; ability to analyze programs, policies, and operational needs.
3. Ability to learn quickly.
4. Ability to work independently and to accomplish tasks and assignments.
5. Ability to effectively communicate ideas clearly, both verbally and in writing.
6. Ability to communicate verbally in a public-speaking environment.
7. Ability to establish and maintain effective working relationships with employees, other agencies/departments, and the general public.
8. Ability to use mathematical concepts: applications of fractions, percentages, ratios, statistics, and averages.
9. Ability to use a computer and have a strong command of MS Office applications (Word, Excel, and PowerPoint) and database software aptitude.
10. Ability to operate a motor vehicle, phone, fax, copy machine, and scanner.

Minimum Education and Training

• Bachelor’s Degree from an accredited college with major course work in Public Administration, Public Policy, Business Administration, Political Science, or related field with a minimum of ten (10) years of public sector experience, or related private sector experience such as management consulting,

or a master’s Degree from an accredited college with major course work in Public Administration, Public Policy, Business Administration, Political Science, or related field with a minimum of five (5) years of public sector experience, or related private sector experience such as management consulting.

• Military Service is a plus.

• Valid Driver’s License.

ADA Compliance

The City of Manassas Park is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Manassas Park will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

1. Requires sedentary work involving sitting, standing, or walking for brief periods, and some dexterity in operating office equipment.
2. The position requires normal visual acuity and field of vision, hearing, speaking and color perception.
3. Some tasks may require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling.
4. Performance of duties may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, hazardous materials, machinery, traffic hazards, toxic agents and/or animal/wildlife attacks.

Authorized hiring range: $90,000.00 - $120,000.00

If you are interested in becoming a member of our team, you must complete an application form and submit a resume and cover letter to the City of Manassas Park, Human Resources Department, 100 Park Central Plaza, Manassas Park, VA 20111 or fax/email: 703-335-0053 / humanresources@manassasparkva.gov

You may obtain an employment application by going to the following link:
https://manassaspark.rja.revize.com/forms/3556

First Submission Review: December 1, 2025

The City of Manassas Park is committed to ensuring diversity in its workplace, and candidates from diverse backgrounds are strongly encouraged to apply.