Under general direction, performs responsible administrative and professional work managing the operations of all City owned and operated parking facilities, surface lots, on-street, and off-street parking, parking meter collection, enforcement and maintenance. Coordinates parking for special events in the downtown area; establishes initiatives, programs, material, and staffing requirements, budgets, and projections and recommends improvements and operational changes; and performs other related duties as assigned.

DUTIES AND RESPONSIBILITIES (Which are not in any hierarchical order)

1. Operates City of West Palm Beach parking system such that the public has adequate parking resources available with safe and convenient parking access.
2. Ensures city parking resources are operated in a financially sound manner.
3. Manages and coordinates all Parking System activities related to parking and related transportation operations, property maintenance, parking meter collection and maintenance, and financial reporting.
4. Conducts parking needs analysis and designs parking management plans to meet both short-term and long-range parking demands.
5. Develops Parking Administration Division budget and assures compliance with the budget adopted by the City Commission.
6. Manages the Enforcement and Collection staff; prepares annual evaluations for supervisory staff and reviews evaluations for non-supervisory staff.
7. Coordinates and supervises the hiring of division staff as needed.
8. Assists in the design and development of structured and surface parking facilities.
9. Recommend rate structures and fee schedules for on and off-street parking facilities.
10. Prepares and updates Parking Division’s Standard Operating Procedures.
11. Research and reports on public parking programs within Florida municipalities and elsewhere to increase the success of the City’s parking program; establishes realistic benchmarks for the division.
12. Prepares or coordinates the preparation of marketing materials as needed to inform the public about the public parking program.
13. Works with the City’s Communications Director to properly inform the public of changes to the program through media outlets.
14. Meets with business groups, private citizens, developers, and other members of the public to plan and resolve issues related to parking.
15. Reviews trends and changes in parking requirements and makes recommendations to improve methods and systems; coordinates the replacement and upgrade of payment technologies and equipment as needed.
16. Assure that the Parking System is in full compliance with the Covenants of publicly held Parking Revenue Bonds.
17. Performs other related duties as assigned.