Position Summary:
Under the administrative direction of the City Manager and Assistant City Manager, this position provides strategic administrative and managerial support for the City Manager’s Office. This includes conducting research, analysis, and providing support and oversight to assigned projects and programs.

Essential Job Functions:
- Drafts various correspondence including: ordinances, resolutions, reports, letters, agenda items, executive summaries, and emails.
- Provides assistance with the development, management, evaluation, and implementation of short and long-range plans and projects to effectively meet the goals, objectives, policies, and procedures for the department.
- Responds and resolves complex and sensitive administrative-related questions and issues from the public. Confers with citizens on problems and assists and/or directs them for resolution.
- Provides active and strategic support to the City Manager and Assistant City Manager and assists them in various projects, programs, and inquiries. This includes providing proactive support; ensuring accuracy and consistency; identifying areas of opportunity and alternatives as needed; making recommendations with justification; conducting research, surveys, and analysis; compiling data; responding to and communicating with residents, City Council, and employees; creating and providing presentations; monitoring progress of assigned projects and studies; reviewing agenda items and various documents for completeness; and attending various meetings.
- Assists with preparing and maintaining the budget for the department.
- Coordinates and implements various programs and projects with other departments, organizations, and agencies. This includes delegating items appropriately, monitoring progress and resolutions, and following up to ensure progress while keeping the City Manager and Assistant City Manager informed of any sensitive or possibly volatile situations.
- Serves as representative on internal and external committees, as assigned.
- Performs other duties as assigned by the City Manager and Assistant City Manager.

Education and Experience:
- A bachelor’s degree in business, finance, accounting, public administration or a related field from an accredited college or university is required.
- A master’s degree in public administration from an accredited college or university is preferred.
- A minimum of two (2) years of experience in a municipality is required.

Knowledge, Skills, and Abilities:
- Advanced knowledge of departmental practices and systems and federal, state, and local laws, codes, ordinances, best practices, and regulations relative to the position.
- Ability to correctly interpret, explain, and apply laws, rules, operations, practices, procedures, regulations, and policies in an effective manner.
- Ability to regularly interact with others and exchange and receive of information providing effective and tactful customer service and work independently with a high level of discretion.
- Comprehensive knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
- Ability to allocate and utilize limited resources in a cost-effective manner.
- Advanced ability to read and deal with system of real numbers including the practical application of fractions, percentages, ratios, and measurement and to correctly write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
- Advanced ability to interact with the public and coworkers in a professional and congenial manner.
- Ability to learn and perform operational, technical, and office processes.
- Ability to be highly organized and have efficient management of time and deadlines.
- Ability to maintain confidentiality.
- Knowledge, skill, and ability to utilize telephone, fax machines, computers and applicable software daily for including, but not limited to, Microsoft Office Suite, Laserfiche, and Adobe.
- Skilled in data entry and preparing accurate reports.
- Advanced ability to communicate in a clear, effective, and concise manner, both orally and in writing.
- Ability to follow instructions, safety practices, and perform work accurately and thoroughly which requires performing multiple tasks simultaneously under time pressures and deadlines.
- Ability to establish and maintain effective working relationships.
- Ability to be punctual and attend work regularly.

License & Certificates:
Must possess and maintain a valid driver’s license with acceptable driving record as established by the City of Midlothian driving standards.

Special Requirements:
Ability to attend various City meetings and events after-hours and on weekends as needed.

Work Environment:
Works primarily in climate-controlled office environment. Position requires light lifting up to 10 pounds. Physical demands are sedentary in nature but include walking, standing, reaching, and bending. Work may cause light fatigue of eyes and fingers because of routine use of motor senses.