Follow Your Calling, Find Your Career
The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. The County Manager’s Office is responsible for executing the policy decisions of the Board of County Commissioners and leading the County organization by overseeing the administration of County departments. If you enjoy working with the public and are looking for a career where your work is important to the community, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate.

POSITION SUMMARY
Provide complex, professional level administrative support, research assistance, or public relations for the Executive County Leadership. This position is responsible for providing program/department area oversight and supervision and/or an enterprise-wide function. Specific duties include managing large-scale, enterprise projects that require collaboration and partnerships with various stakeholders on behalf of the County Manager's Office; managing day-to-day activities within a specific program/department or function; meeting with program management/staff from assigned areas; representing the County Manager's Office in stakeholder meetings and exercising independent discretion in decision making which impacts the County's operations. Incumbents are accountable for the successful ongoing management and compliance of County functions as well as the implementation of new initiatives in County departments or across the organization. Incumbents are responsible for leading workgroups and/or contracted services. This position reports to the Deputy County Manager who is responsible for providing executive oversight of the Financial Services Department, the Office of the Tax Collector, the County Assessor’s Office, Information Technology, and Human Resources.

ESSENTIAL FUNCTIONS
• Assist the Executive County Leadership team with the development and/or implementation of broad County plans, goals and objectives, performance measures, and other strategic business functions.
• Help direct the daily operations of the County government by providing guidance and direction to subordinate department heads and managers
• Ensure programs, services, and systems support the County mission
• Assist leadership with the formulation of division/department plans that support the broader County goals and objectives
• Identify resources and staff needed to complete project; develops project plan and schedule; directs committees, tasks forces and other parties assigned to special projects; provides status reports, study findings and recommendations; and oversees implementation of approved plans and initiatives
• Represent the County to local businesses, community organizations, citizen groups, and the general public and respond to inquiries and/or complaints from the general public that cannot be resolved by managers

MINIMUM QUALIFICATIONS
Experience: Minimum of six years of relevant experience; familiar with the assigned areas of responsibility
Education: Bachelor's degree
Combination of relevant education and relevant experience accepted: Yes

PREFERRED QUALIFICATIONS
• Master’s degree
• Local government experience
• Communicating with and presenting to policy makers and decision makers

KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of
• Principles, practices, and procedures of public administration and management
• Statistical concepts and methods
• Federal legislation and court decisions concerning timekeeping, equal opportunity, and affirmative action
• Principles and techniques of modern office management and procedures

Skills
• Developing and delivering presentations
• Leadership principles and practices
• Organization change
• Interpersonal/Human Relations
• Strategic thinking
• Effective communication
• Self-Directed

Abilities
• Build Partnerships: Identify opportunities and take action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Facilitate Change: Encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace.
• Gain Commitment: Use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans.
• Drive for results: Set high goals for personal and group accomplishment; use measurement methods to monitor progress toward goals.
• Strategic Decision Making: Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
• Stress Tolerance: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role.
• Leading Through Vision and Values: Keeping the organization’s vision and values at the forefront of associate decision making and action
• Leveraging Diversity: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; making the most effective use of the capabilities, insights, and ideas of all individuals

COMPUTER SKILLS
• Proficient in various computer applications including Microsoft Office Suite