Director of EMS

County of Wake, NC

Consistently rated as one of the best places to live and work in America, Wake County, NC, seeks a highly engaged, motivating, and strategic leader who operates with a diversity, equity, and inclusion mindset to serve as its next Director of EMS. Wake County invites candidates to apply if they are passionate about joining a large nationally known EMS department committed to prompt, compassionate, and clinically excellent care. The next Director of EMS is a subject matter expert in the principles and practices of Emergency Medical Services systems and public administration and is responsible for directing the business planning, leadership, and oversight of operations of the Wake County Emergency Medical Services (EMS) Department.

The successful candidate has demonstrable experience with strategic planning, budget and financial management, employee motivation and management, and collaborative work initiatives. The Director of EMS is a natural leader with the proven ability to provide guidance and professional support, offer regular feedback, hold staff accountable, and serve as a mentor. The ideal candidate has a broader understanding of working within County or Local Government.

The Wake County Department of Emergency Medical Services, which has a budget of $74.8 million (offset by $33.8 million in revenues), is funded through the county’s general fund and is responsible for providing EMS throughout Wake County. Their primary goal is to improve the outcomes of patients who suffer emergent medical conditions or traumatic injuries.

Wake County EMS is a nationally known data-driven organization dedicated to high quality care and strong customer service for the community. The EMS Department regularly conducts ongoing quality improvement projects, explores innovative practices, and participates in research to determine various strategic approaches to the delivery of high-quality emergency medical care. The Director of EMS oversees a senior team of 5 Deputy Directors and a Chief Operating Officer. The EMS Department includes 486 full-time employees, utilizing 32 ambulances on duty 24 hours daily and 18 "peak load" 12-hour ambulances staggered throughout the day. Wake County EMS responded to over 128,000 calls in 2022.

The Director of EMS reports to the County’s Chief Medical Officer and is responsible for direction and oversight of Wake County’s complex, innovative, and nationally recognized emergency medical services delivery system. This position also works cooperatively with stakeholders to develop strategic vision/plans, patient-centered practices, and overall system management. The Director of EMS has advanced interpersonal skills and can relate to individuals of all backgrounds and educational levels.

Education and Experience:
The following are required:
• Bachelor’s degree in emergency medical services or related field. Note: A minimum of four years of Emergency Medical Services experience will be considered an equivalency for a degree.
• Eight years of experience in Emergency Medical Services, including three years of supervisory experience.
• Valid NC state driver license and "safe" driving record.
• Eligible for NC Paramedic certification and can achieve Wake County release to practice at the paramedic level.

Preferred qualifications include:
• Master’s degree in a field related to emergency medical services, administration, public health, or other relevant area.
• Ten years of experience in a similar size EMS system or related healthcare senior leadership role.

Position Structure:
This position is structured as a full-time equivalent position within the county structure.

Salary and Benefits: The hiring range for the position is $138,617 - $249,515. View the County's comprehensive benefits package here.

To apply, please visit…. Please note the following:
• All applications must be submitted online via the Developmental Associates application portal (link above) – NOT the county’s employment application portal or any other external website.
• Resumes and cover letters must be uploaded with the application.
• Applicants should apply by September 22nd, 2023.
• The hiring team will invite successful semi-finalists to participate in virtual interviews and skill evaluations on October 18th – 19th, 2023. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate.
• Direct inquiries to:

Wake County is an Equal Opportunity Employer. Developmental Associates, LLC manages the recruitment and selection process for this position. To learn more about our selection process, visit, select “Client Openings," and scroll down to “Important Information for Applicants.”

How to Apply

Job Details

Job Function
Other, Department Head/Director

County of Wake


PO BOX 550
Raleigh, NC 27602-0550
United States

Form of Government
County Council-Administrator/Manager


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