Assistant Director – Department of Water Management, City of Durham, NC

City of Durham, NC

The City of Durham, NC seeks an innovative and knowledgeable water resource professional to serve as one of its Assistant Directors for the Department of Water Management (DWM). Joining a diverse community, the Assistant Director is one who values and embodies diversity, equity, and inclusion (DEI) – an empathetic leader with experience ensuring the integration of DEI practices in departmental policies, procedures and interactions. The Assistant Director will navigate the demands and increase of expectations on the Water Management department and uphold high expectations and accountability of quality customer service delivery. The department desires a visionary leader with the natural ability to anticipate and forecast the needs of his/her supervisor, peers and other stakeholders and be proactive in meeting these needs. The Assistant Director will demonstrate outstanding project management competencies, lead with a customer service focus, and effectively coordinate with all internal departments in the city, external stakeholders, etc. for all projects including planning and funding the renewal and replacement of the City’s aging water/wastewater infrastructure and the DWM’s asset management program. This Assistant Director will be pivotal in leading the department’s compliance, community outreach/communication and long-term water resource planning efforts.

About the Department and Position:
The City of Durham’s Department of Water Management (DWM) maintains the City’s pipes, plants, and facilities and provides essential services. With a budget of $58 million, and over 380 water professionals, the department delivers pure, clean drinking water to the people of Durham 24 hours a day, seven days a week, 365 days a year. Quick response teams fix water main breaks, sewer overflows, and other emergencies. DWM also treats used water at reclamation facilities before safely returning it to the environment. The Department’s strategic efforts have resulted in recent notable accolades including the following:
• Durham Water Named Best Tasting Water in North Carolina for 3rd Consecutive Year - November 2021
• Durham Department of Water Management Named WaterSense Partner of the Year - Fall 2022 (for the 6th consecutive year)

One hallmark of Durham’s Department of Water Management is the University of Water Management staff development program. This position will be a champion and advocate of this program. Additionally, the successful candidate will serve as the department liaison on the Durham Environmental Affairs Board.

Overseeing a budget of $11M and several divisions with 67 staff members, this Assistant Director will be one of three Assistant Directors for the Department of Water Management. The Assistant Directors work collaboratively to provide leadership, direction, and support for Water Resources Planning (including water efficiency and conservation), Laboratory, Industrial Waste Control, Utility Finance and Customer Billing Services, and administrative support for the Department of Water Management. The Assistant Director oversees the department’s administration division operations including direct supervision of the administrative staff and works with 7-8 direct reports who oversee division operations including customer billing. This Assistant Director will have the most outward facing responsibilities with the oversight of customer billing, public communications, water conservation, and industrial pretreatment.

The Assistant Director will have the exciting opportunity to work with staff, consultants, external agencies, stakeholders, and the public to develop and implement effective water resource management plans for the City of Durham. Furthermore, the Assistant Director will focus on enhancing protection of the Falls Lake and Jordan Lake watersheds – both safe and reliable sources of water for the city, especially during droughts.
Qualifications: A Bachelor’s Degree in Civil Engineering, Public Administration, Hydrology & Water Management, Environmental Engineering or related field is required; Master’s Degree preferred. At least 9 years of experience in upper-level management with a minimum of 5 years of budget development/management experience is required; or any equivalent combination of education, training, and experience. Certified Professional Engineer (PE) and/or Water/Wastewater related certifications is highly desired, but not required. The city prefers candidates with utility experience serving over 50,000 customers. Must possess a valid driver’s license.

Salary and Benefits:
The anticipated hiring range for this position is $110,000-$135,000 depending on qualifications and experience. The City offers a comprehensive benefits package including a comprehensive wellness program. The normal work week is 37.5 hours with required attendance for after-hours community meetings as needed.

To apply, please visit and click on the Assistant Director – Department of Water Management, City of Durham, NC title. To learn more about the selection process, visit, select “Client Openings” and scroll down to “Important Information for Applicants.” All applications must be submitted online via the Developmental Associates application portal – NOT the City Employment Application portal, nor any other external website; it is not sufficient to send only a resume. Resumes and cover letters must be uploaded with the application. Applicants must apply by October 2, 2022. Successful semi-finalists will be invited to participate in virtual interviews and skill evaluation on November 1-2, 2022. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate. All inquiries should be emailed to The City of Durham is an Equal Opportunity Employer. The recruitment and selection process is being managed by Developmental Associates, LLC.

How to Apply

Job Details

Job Function
Assistant/Deputy Department Director

City of Durham


101 City Hall Plz
Durham, NC 27701-3329
United States

Form of Government


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