PURPOSE OF THIS POSITION:
The purpose of this customer service-oriented position is to provide leadership, management, and technical expertise for the human resource and risk management programs of the organization. The position will participate with the Executive Management Team in delivering an employee-oriented culture work. The position partners with all levels of the organization to support and contribute to creating and sustaining high-performing work teams committed to achieving organizational outcomes which include creating, implementing, and evaluating policies and procedures to enable employees to perform in alignment with the goals and objectives of the Village.
The position also manages the day-to-day activities of the human resources and risk management areas, including the development and administration of budgets, managing a team of employees, and managing the Village’s employee benefits program and risk management program including all workers' compensation, property, and liability claims management, loss control, safety services, and employee relations.
As a municipal organization, Greenwood Village is a provider of emergency services. Some emergency situations, including weather-related emergencies, may necessitate Greenwood Village employees to assist in areas of work which may not be directly related to the employee’s specific job function but will be the physical capabilities, training, and skills of the employee.
Greenwood Village offers an exceptional benefits package including a selection of medical, dental, and vision insurance, retirement programs with matching, a recreation reimbursement program, tuition reimbursement, as well as generous paid time off, and sick leave.
ESSENTIAL FUNCTION STATEMENTS: The following statements are illustrative of the essential functions of the job and do not include other nonessential or peripheral duties that may be required. The Village retains the right to modify or change the duties or essential and additional functions of the job at any time without notice.
A. Management, and Supervisory Responsibilities:
1. Demonstrates focus and commitment to employees; possesses the ability to be approachable, build relationships, and provide a high level of customer service.
2. Provides leadership in establishing and accomplishing strategic objectives aligned with Village outcomes; creates strategic plans; develops and implements goals, objectives, policies, and priorities for the Administrative 3. Services department. objectives to meet strategic outcomes; work collaboratively with departments to determine needs; ensures customer expectations are recognized and met.
4. Plans and directs the work activities of the Human Resources/Risk team in performing a variety of complex and technical work including organization development, training and development, employee relations, and performance management.
5. Participates in the preparation, coordination, and presentation to the City Council of the City’s annual budget including budget forecasts and historical information.
6. Establishes, reviews, and modifies, as necessary, work schedules; identifies resource needs; reviews needs with management staff; allocated resources accordingly.
7. Participates in the selection of assigned personnel; conducts performance assessments of assigned personnel; coaches and mentors employees to top performance.
8. Provides and coordinates staff training and development; implements necessary training activities; approves and evaluates the effectiveness of training programs.
9. Attend regular and special City Council sessions as required; participate in meetings and conferences with other City elected officials, boards, commissions, committees, administrative officers, and staff. Attends Executive Management Team meetings.
B. Compensation and Benefits:
1. Participate in the preparation, coordination, and presentation of the City’s annual benefit and compensation plan, presents information to elected officials.
2. Administer the City’s classification and compensation systems and plans; perform job audits and analyses; prepare and revise class specifications; conduct salary surveys; analyze data; recommend adjustments as appropriate.
3. Evaluates, designs, and implements performance evaluations, provides training to managers and supervisors related to performance goals and metrics, and utilizes technology to streamline evaluation processes.
4. Determines City staffing, hiring criteria, testing, and performance standards.
C. Administration of the Risk Management Program:
1. Manages small property/liability claims made against the Village.
2. Investigates, files and monitors workers' compensation claims.
3. Identifies and analyzes loss exposures on behalf of the Village; analyzes accident/injury reports, workers' compensation histories and potentially hazardous activities; determines solutions to remove or reduce hazards in the workplace; prepares and submits suggestions and recommendations to appropriate Village staff.
4. Prepares annual insurance renewal applications.
5. Coordinates property and liability claims activity between claimant, Village, and insurance carrier; oversees the collections for damages to Village property.
6. Oversees subrogation activities to obtain payment for losses responsible by outside parties.
7. Coordinates safety inspections of Village buildings and facilities.
8. Coordinates ergonomic reviews and manages ergonomic issues throughout the Village.
9. Serves as the facility ADA Coordinator; reviews, responds to, and resolves ADA complaints; coordinates with departments on identified issues requiring immediate resolution.
D. Administration of the Safety Services Program:
1. Administers and coordinates all safety training; identifies training needs, schedules sessions and instructors; conducts training; makes presentations to groups; ensures that safety information, criteria, and training necessary for compliance with Federal, State, and/or Village regulations, policies or codes is made available to all employees.
2. Analyzes safety issues and loss histories to develop training materials and programs; investigates accidents, injuries, and incidents to prevent reoccurrence; makes informal inspections of worksites and crews; notifies department directors of any recurring problems or of problems not immediately remedied.
3. Administers hazardous communication programs and fire contingency and evacuation plans.
4. Research safety manuals and books, safety instructional material, federal, state, and local laws, codes, and regulations to support the establishment and maintenance of job safety standards for the Village; attends various safety seminars, classes, and congresses; contacts and procures information and materials from Federal, State, and local agencies as well as from various safety organizations and vendors.
5. Oversees the City's drug/alcohol testing program as required by C.D.O.T.
6. Plans and chairs safety committee meetings; discusses and informs management of committee recommendations concerning safety matters.
E. Record Keeping and Reporting:
1. Coordinates safety training records including requirements established by D.O.T. and E.P.A record keeping.
2. Maintains and monitors records and reporting systems supporting the Village’s safety and loss control program including statistics regarding accidents, injuries, incidents, and related items.
3. Processes risk management reports utilizing various computer programs.
4. Responds to questions from employees, private companies, citizens, and government agencies concerning the Village’s risk management program.
Experience and Training Guidelines:
Four years of increasingly responsible experience in the field of human resources including experience with benefits administration, and/or risk management including experience in conducting safety inspections and training programs.
Two years of supervisory experience. Experience in local government preferred.
Equivalent to a bachelor’s degree or graduation from an accredited four-year college or university with major course work in personnel administration, human resources management, risk management, or a related field.
Certificates or Licenses:
Possession of, or ability to obtain, an appropriate, valid driver's license and a driving record satisfactory to obtain coverage by the Village's insurance carrier.
Society of Human Resource Management Certified Professional (SHRM-CP, SHRM-SCP) or Professional in Human Resources (PHP, SPHR) certification and/or Associate in Risk Management is preferred.
Receives general direction from the Deputy City Manager. Supervises professional, technical, and administrative staff.
Effective Date: April 2022
The City of Greenwood Village is dedicated to the principles of the Equal Employment Opportunity Act and prohibits unlawful discrimination against applicants based on race, color, religion, sex, national origin, age over 40, physical or mental disability, veteran status, genetic information, sexual orientation, or gender identity.