Job Details

  • Job Function: Assistant/Deputy Chief Administrator
  • Credential: No preference
  • Salary: $175,000. DOE
  • Position Type: Full Time
  • Website: http://www.nola.gov
  • Form of Government: Mayor-Council
HOW TO APPLY

Post Date: Jan 28 2020

Deadline: Feb 29 2020

To apply for this opportunity, please send your resume and cover letter to Chad Brown at cjbrown@nola.gov.

Summary

Agency Description
The City of New Orleans’ Office of Business and External Services (OBES) aims to create a city with stronger businesses, stable jobs, and a vibrant economy in all neighborhoods of New Orleans to give all stakeholders the opportunity to rise together. OBES actively invests in efforts to make building stronger business communities and improving commercial corridors seamless in New Orleans.

Job Description
OBES is seeking a dynamic, progressive executive leader to serve as the Deputy Chief Administrative Officer (DCAO). The DCAO will serve in an executive function within the Chief Administrative Office and as the founding entrepreneur for OBES. This position will support the CAO in setting the culture of the organization, solving cross-departmental longstanding problems faced by businesses, customers and jobseekers in New Orleans, and creating and holding the vision of how businesses and customers interact with the City of New Orleans. Through seasoned industry experience and strategic thinking, the DCAO of OBES will focus on delivering premiere customer service to the residents and businesses of New Orleans.

To that end, the DCAO of OBES will ensure that the entire journey of interacting with City services, from beginning to end, allows the public to move seamlessly. He/she will lead the efforts to make public access to the relevant City information, services, and processes as steady and efficient as possible.

Specific responsibilities include, but are not limited to:

Effective and Visionary Leadership
- Launching initiatives that creatively solve problems and enhance customer experience to present a unified experience for the residents and businesses with the City
- Leading interdepartmental collaboration to understand customer pain points in order to creatively shape and improve every customer touchpoint and interaction
- Providing strategic direction and recommendations to the CAO on high-priority initiatives and during emergencies as they arise

Supervisory and Management Activities
- Facilitating the leadership of the portfolio departments, managing policy decision-making and implementation planning across those departments
- Creating structures, systems, and processes which foster and facilitate planning, performance management, and the development, coordination, integration, implementation, communication, and evaluation of OBES policy
- Spearheading critical strategic initiatives assigned by the CAO, assigning projects to appropriate staff in various portfolio departments for research, analysis, and implementation across the City, and ensuring follow-up with direct reports to the CAO and other staff
- Managing the daily operations of the portfolio departments, including budget, personnel, funded programs, records management, and other related administrative matters

Regulatory and Policy Reform
- Using thorough understanding and knowledge of the regulatory environment to properly guide the functions, allowances, and limitations of the scope of portfolio departments’ work
- Aligning City leadership on customer values, priorities, and goals by serving as a voice of the customer and as an agent of change who works across departments to prioritize service delivery initiatives

Communication and Customer Service Management
- Reconfiguring the City’s online service experience to ensure that the people, processes, and technologies are used to meet the public’s needs
- Creating and implementing an outreach strategy for OBES by cultivating relationships with strategic partners
- Working within and across all City departments and with outside organizations to raise policy issues, identify areas in need of improvement, and troubleshoot and solve problems in divisional performance as they arise

Preferred Skills:
- Previous leadership experience at a regulatory agency; background and an extensive understanding of the City of New Orleans government and/or Louisiana State government rules and regulations
- A law or business degree and advanced experience in these fields
- Experience in outlining processes, determining pain points, and developing new systems including a plan for implementing changes in the customer experience
- Experience that demonstrates a proven record of effectively solving problems for individuals, clients, and/or business owners; business development experience working with local communities
- Experience in engaging with various stakeholders, pursuing and developing strategic relationships, and facilitating business development opportunities
- Outstanding analytical, problem solving, and creative thinking abilities; enterprising and resourceful, self-starter and team player
- Ability to communicate complex, technical information (e.g. City codes, zoning requirements, and permitting procedures) in plain, accessible language
- Proven ability to execute complex projects with multiple stakeholders to deliver fast, quality results
- Advance software knowledge of MS Office and experience working with a Customer Relationship Management tool

Required Qualifications:
1. Bachelor’s Degree from an accredited college or university, preferably with a major in business administration, public administration, urban planning, economics, market research, finance, or compliance. Juris Doctor (JD) Degree, MBA, Master’s Degree or other relevant graduate degree is preferred.
2. Ten (10) years of professional program or management experience, ideally with increasing responsibility, in government, banking, insurance, real estate, regulatory or service industry. Six (6) years of this experience must involve supervision and success of developing programs, initiatives, and projects.

Additional Information

https://www.nola.gov/jobs/deputy-chief-administrative-officer-(dcao)/

We're sorry, this job posting has expired.

Job Details

  • Job Function: Assistant/Deputy Chief Administrator
  • Credential: No preference
  • Salary: $106,000 - $132,021.
  • Position Type: Full Time
  • Website: http://www.parkcity.org

Summary

DEPUTY CITY MANAGER – INTERNAL SERVICES
Executive Department

JOB SUMMARY

Seeking a dynamic leader to help support and administer core internal services, including Human Resources, Finance, Budget and Performance Management, Technology, Elections, Risk and Emergency Management, and Purchasing. Performs a variety of administrative, managerial, and leadership functions. Relied upon to represent the City on various external working groups, lead internal process and customer service improvement projects, interacts with media, and respond to critical incidents and emergencies.

A primary member of the Executive Team, which includes the City Manager and City Attorney.

EXAMPLES OF TYPICAL JOB DUTIES

General Administration:
• Managerial oversight of City policies, procedures, and objectives to ensure efficient, effective, and consistent delivery of internal public services.
• Plans, organizes, and supports administrative services teams and their performance.
• Prepares Executive Department budget and monitors expenditures.
• Organizes professional and technical training programs for elected officials, boards and commissions, and staff.
• Responsible for compliance with official public meeting management, records retention, and municipal election law.
• Manages City’s portfolio of real public property, infrastructure and assets, including leases and rent.
• Manages social equity initiatives as directed.

Risk & Emergency Management:
• The City’s official Risk Manager, working to implement loss prevention and support emergency management programs.
• Administers annual organizational insurance placements.
• Designs and directs purchasing procedures to create efficient and responsible internal contracting practices.
• Acting City Manager when necessary, including officiating City Council and public meetings.

KNOWLEDGE, SKILLS, AND ABILITIES
• Demonstrated expertise in internal service delivery (finance, human resources, technology, elections), and particularly knowledgeable about complex local government policy issues, public contracting and procurement, and organizing and supporting high performance.
• Maintains effective working relationships with employees and the public.
• Experienced with media relations (print, radio, TV, social), including editing official correspondence.
• Positive and motivated leader with experience in leading, coaching, supervising, training and evaluating employees.
• Knowledge of local government.

EDUCATION AND/OR EXPERIENCE

Required:
• 8 years progressive experience in a municipal administration as department head, assistant manager, or equivalent combination of management experience
• Experience in municipal internal service delivery
• Excellent written and oral communication skills

Preferred:
• Master’s Degree in public administration or related field
• Personnel and team-management experience
• Spanish speaking skills a plus
• Experience with municipal budgeting, financial and performance management, and human resources

Additional Information

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=05f679f1-6cbd-41b5-8d44-c9f9628f8d01&ccId=19000101_000001&type=MP&lang=en_US

Job Details

  • Job Function: Assistant/Deputy Chief Administrator
  • Credential: No preference
  • Salary: $106,000 - $132,021.
  • Position Type: Full Time
  • Website: http://www.parkcity.org

Summary

DEPUTY CITY MANAGER – Community Development
Executive Department

JOB SUMMARY

Seeking a dynamic leader to help administer Park City’s complex community development goals and initiatives. The Deputy City Manager leads the daily administration of Building, Planning, Engineering, Housing, Economic Development, Capital Projects, Redevelopment Authority, and Arts and Cultural affairs. Accountable for large private development project review, manages and supports long term planning and implementation of public infrastructure projects, provides operational support for internal teams and managers, and often serves as the City’s negotiator for public private partnerships.

A member of the Executive Team, which includes the City Manager and City Attorney.

EXAMPLES OF TYPICAL JOB DUTIES

Community Development:
• Supports regulatory, planning, and administrative aspects of the City’s community development, capital project, Economic Development, Redevelopment and Housing Authority.
• Directs strategic short- and long-term planning initiatives to align public and private development.
• Supports formation and execution of General Plan, Land Management Code, Historic District Design Guidelines, and other City planning documents.
• Contract negotiation and design review of public private redevelopment projects.

Community Leadership:
• Presents to City Council, Planning Board, and community stakeholders.
• Participates in media interviews regarding community planning, public private partnerships, and redevelopment and housing projects.
• Represents City on regional community development initiatives, including inter-jurisdictional planning groups.

Administration:
• Performs as Acting City Manager when necessary, including officiating City Council meetings.
• Helps prepare departmental budgets, monitors expenditures, and drafts staff performance reviews.
• Administers internal process quality control and software to provide quality and effective customer service.
• Formulates, recommends, and implements various financing strategies to propel and support community, housing, and redevelopment initiatives.

KNOWLEDGE, SKILLS, AND ABILITIES
• Experienced with media relations (print, radio, TV, social), including approving and editing official correspondence.
• Positive and motivated leader with experience in planning, coordinating, facilitating, coaching, supervising, training and evaluating employees.
• Knowledge of local governmental processes, particularly complex local policy issues, public contracting and procurement, and supporting high performance teams.
• Demonstrated expertise in public planning process, community development, housing, and redevelopment issues.

EDUCATION AND/OR EXPERIENCE
Required:
• 8 years of progressive experience in municipal administration as department head, assistant manager, or equivalent combination of management experience
• Experience in community development, municipal law, and community redevelopment
• Excellent written and oral communication skills

Preferred:
• Master’s Degree in public administration or related field
• Personnel and team-management experience
• Spanish speaking skills a plus
• Experience with intergovernmental agencies
• Experience with public procurement, contract review, and public private partnerships

Additional Information

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=05f679f1-6cbd-41b5-8d44-c9f9628f8d01&ccId=19000101_000001&type=MP&lang=en_US

We're sorry, this job posting has expired.

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We're sorry, this job posting has expired.

We're sorry, this job posting has expired.

We're sorry, this job posting has expired.

We're sorry, this job posting has expired.

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