International Online Learning

Expand your knowledge with certificate programs and training materials for individuals and educational programs around the world.

You don’t have to travel to take advantage of ICMA University Certificate Programs. With Local Government 101 and Effective Supervisory Practices now available to the international community, local government professionals have access to highly popular training programs that ground them in the fundamentals of running communities in an efficient, effective manner.

Local Government 101 is designed to help new and mid-career managers, assistant managers, and even career-changers new to local government, gain the competitive edge in leading their communities and advancing their careers. This five-course, 15-session program provides the basic skills you need to do an outstanding job for your community and make yourself marketable in the increasingly competitive field of local government management. Courses include:

  • Effective Local Government Manager (3 sessions)
  • Human Resources and Staff Effectiveness (3 sessions)
  • Understanding and Creating a Municipal Budget (3 sessions)
  • Managing Local Government Services (3 sessions)
  • Become an Effective Leader (3 sessions)

This program is available to:

  • Members of ICMA international affiliate associations (click here)
  • Educational institutions (click here)
  • Local governments looking to customize their own training programs (click here

Local Government 201 takes you to the next level. Participants must complete Local Government 101 or have five years experience in local government management to take this five-course, 15-session program. Courses include:

  • Effective Communication (3 sessions)
  • Public Safety (3 sessions)
  • Community Building (3 sessions)
  • Organizational Development (3 sessions)
  • Leadership (3 sessions)

This program is available to:

  • Members of ICMA international affiliate associations (click here)
  • Educational institutions (click here)
  • Local governments looking to customize their own training programs (click here

Effective Supervisory Practices is designed as a primer for new and future supervisors. This six-part series is a must for any jurisdiction looking to lead change, improve customer service, or strengthen communication between supervisors and staff. Based on ICMA’s bestselling book, Effective Supervisory Practices, 3rd edition, this series enables attendees to learn:

  • The difference between leading and managing
  • The tools to assist with establishing priorities and focusing work
  • How to hire the right people for your organization
  • The role in fostering a safe, harassment-free work environment
  • How good supervisors can motivate employees to become productive and fulfilled
  • How to turn a group of employees into a highly functioning team

Note: The Effective Supervisory Skill Building Training Course, a two-book set featuring Effective Supervisory Practices, 3rd edition and Effective Supervisory Skill Building Study Guide, are required reading for this program and will be included in the package price. These books will be available as pdfs only and may only be purchased as part of the package.

This program is available to:

  • Members of ICMA international affiliate associations (click here
  • Educational institutions (click here
  • Local governments looking to customize their own training programs (click here)

For questions regarding pricing or additional program details, contact Rick Aronhalt at raronhalt@icma.org.

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