We’ve all seen it play out through the media – a community leader does a poor job of relaying the message about a difficult issue and the community reacts through protests, tense town hall meetings, and angry comments on social media. Engagement with residents is about skill sets but it is also an art. Communities that do it well are often seen as eutopias and those that do it poorly are labeled dystopias. 

Topics:

1. What is community engagement?
2. The many ways to engage with the community – it is an art. What are different ways to engage with communities of different socioeconomic and racial demographics?
3. What are specific tools on how to do it well? Hear real world examples.