The City of Tamarac developed and implemented division and department Scorecards as a tool to address the changing needs of our growingly diverse population. The development process empowered employees from all levels of City staff to participate in determining the performance measures that would be used in their departments. This inclusive process ensured buy-in and confidence in the end product. The color-coded Scorecards provided a streamlined approach to “Management by Data,” and served as a tool for decision-making.