Part of the Managers Forum series

Local governments and police departments are passionate about building trust and growing relationships with the communities they serve. What steps can local governments take to meet the new level of expectations that exist in today’s environment?

On October 20th, 2016 Dallas City Manager, A.C. Gonzalez and Jerry Newfarmer, President and CEO of Management Partners discussed how the City of Dallas has made bold changes, reforming its police department in five years to be recognized as a national model for community policing. Mr. Gonzalez also shared how training, policy changes, and community engagement efforts paved the way for building trust among their citizens. The result; Dallas is a less violent city than it was just five years ago while its overall crime rates have decreased; including violent crime, fewer excessive force complaints and a decrease in arrest rates.