City of Boulder requested the assistance of the LICMA Team to evaluate and gather employee feedback on the shortcomings of the current performance management system and provide recommendations for enhancing the employee performance development process. Specifically, the City of Boulder requested the LICMA Team provide input on leading performance management practices that could include, but might not be limited to, goal setting, real-time 360 feedback mechanisms, year-end reviews, pay for performance models, program governance, impacts to culture, required administrative resources, and/or the corresponding technology tools. The City of Boulder hopes the recommended strategies will foster employee relationships, reduce administrative burden while improving the frequency and timeliness of feedback, and create a clear and innovative performance development process that meets the evolving expectations of today’s employees.