Manual processes in the Peoria, Arizona (pop. 128,000), materials management division contributed to inefficiencies in the handling of vendor lists, bid solicitations, minority/woman-owned business outreach, and internal communication. Through the use of a dynamic database linked to both the city’s Web site and intranet, those processes have been replaced by a system that eliminates duplicate data entry, offers menu-driven standardized bid packages, and allows purchasing staff to focus more on contract management than on clerical functions. The software also links to the state’s cooperative bid system and city business licensing division. Customized reports are available to track bid status and change orders. On the vendor side, non-responsive solicitation mailings have decreased dramatically through a greater reliance on Web-based solicitation. The costs incurred have been minimal, but the results have included an ongoing savings in staff time, postage, and printing.