ICMA's Program Excellence Award for Citizen Involvement recognizes successful strategies designed to inform citizens about the local government services available to them and to include citizens in the process of community decision making. The award concentrates on such areas as community consensus building and adult (nonstudent) citizenship education. In 2001, ICMA presented the award in the greater-than-50,000 population category to the city of Phoenix, Arizona, and City Manager Frank Fairbanks for the city's Neighborhood College. This article describes the ongoing evolution of the program to provide support for neighborhood leaders--with guidance from community development professionals as well as peers. Learn more about ICMA's Annual Awards program.