CMS Documents & Articles

This page contains resources relating to the Center for Management Strategies.

The Center for Management Strategies conducts research and assembles articles, case studies and documents that can assist local governments in implementing essential management practices that are designed to increase organizational efficiency and effectiveness.   This resource listing also includes organizational assessment instruments that can assist in determining your organization’s readiness and capacity to implement these practices.  These documents are organized by  key topic areas covered by the Center for Management Strategies. 

center for management strategies resource listing 

Civic Engagement

High Performance Organizations

Priority Based Budgeting

Collaborative Service Delivery 

Data-Driven Communities

Process Improvement

Free Assessment Tools

 

Civic Engagement

The following information was compiled through the Enhanced Research  Partnership of  ICMA, the Alliance for Innovation, and Arizona State University and represent best practices in the practice of civic engagement/public participation. These documents are designed to assist local governments in creating strong, multi-faceted programs for engagement.    

 

Center for Management Strategies Articles

 

Assessment Tools for Organization and Community

Recommended Resources from ICMA, Alliance for Innovation and Arizona State University Enhanced Research Partnership

      Citizen Engagement Overview 

       Resources for Planning for Civic Engagement 

       Resources for Online Tools

        Resources for Evaluating/Assessing Engagement Effectiveness 

 

 Case Studies  & Reports

 

Other Recommended Resources

 

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collaborative service delivery

The following information was compiled through the Enhanced Research  Partnership of  ICMA, the Alliance for Innovation, and Arizona State University and represent best practices in the practice of collaborative/alternative service delivery. These documents are designed to assist local governments in addressing today’s challenges through new and innovative approaches to service delivery through public-private partnerships, public-public partnerships and other forms of collaboration.

 

Recommended Resources from ICMA, Alliance for Innovation and Arizona State University Enhanced Research Partnership

 

Organizational Assessment Tool 

 

Case Studies & Reports

 

Articles and Documents

Podcasts & Media

 

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High Performance Organizations

High Performance Organization strategies are designed to enhance organizational performance and improve the work experiences of employees and the communities that they serve.  The following documents represent readings that  support  these strategies and will assist local government managers in learning more about  this approach to organizational development and enhancement.  

 

Organizational Assessment Tool

 

Recommended Resources

 

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Priority Based Budgeting

Priority-Based Budgeting  includes a suite of  tools and techniques to assess and monitor your organization’s “picture of fiscal health,” assist your organization in clearly defining goals and objectives, then lead it in a process that prioritizes spending to align with those goals.  The following documents represent various articles  that have been written on this  performance- based budgeting  approach to management.

 

Recommended Resources

 

Case Studies and Reports

 

  

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Data-Driven Communities

 

ICMA has identified data-driven communities as a leading practice for local governments to pursue in evaluating their performance, enhancing their communications with the community, and helping with decision making. It is proud to partner with National Research Center, Inc. to bring education and technical assistance to help you  implement effective and proven data methods for your organization.

 

Articles and Publications

 

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process improvement

ICMA is proud to partner with key experts to provide the skills and technical assistance to analyze and improve processes and systems in your organization.

 

Recommended Resources

 

Case Studies and Reports

 

 

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organizational assessment tools

The following  free organizational assessment tools are designed to assess organizational readiness and capacity for undertaking work in key management practice areas designed to increase organizational efficiency and effectiveness.  These assessment tools  were  developed by the Enhanced Research Partnership of ICMA, the Alliance for Innovation and Arizona State University and practice leaders of the Center for Management Strategies.

 

 

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For more information about any of these resources, or about the Center for Management Strategies, please contact Cheryl Hilvert at chilvert@icma.org.

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