The Assistant Program Manager will provide project management, customer service and administrative support for member recruitment, retention and engagement.  The successful candidate should possess a keen eye for detail, a positive “can-do” attitude and impeccable customer service, organizational and communication skills.

Qualifications:

• Bachelor’s Degree and/or equivalent related experience

• Ability to utilize a variety of software programs quickly and accurately

• Proven track record of offering excellent customer service

• Excellent oral and written communication skills

• Attention to detail

• 2-3 years professional association or membership experience preferred

To apply, please send cover letter and resume to recruitment@icma.org with Assistant Program Manager (MPD)in the subject line.