Denver Public Library. Photo courtesy of Anne Ruthmann,

Contact: Jelani Newton, Director, Survey Research, ICMA;; 202-962-3523

WASHINGTON, D.C.—Public libraries can play an important role in advancing such community priorities as broadband access, digital literacy, early childhood education, primary-secondary school attainment, and online/virtual learning, according to a recent survey of local government leaders conducted by ICMA, the International City/County Management Association, in partnership with The Aspen Institute and the Public Library Association (PLA).

The goal of the study was to understand how public libraries can be leveraged to advance community goals and how government agencies can partner with library leaders to better engage, inform, and empower residents.

When asked to rank the role of their local libraries in moving a number of community priorities forward, respondents ranked the following five areas as important or highly important:

  • Access to high-speed Internet service (73%)
  • Digital literacy (65%)
  • Early childhood education (65%)
  • Primary and secondary school attainment (59%)
  • Online/virtual learning (52%)

Also among community demographic and stakeholder groups, public libraries were ranked important or highly important as a resource for families (77%), students (76%), senior citizens (74%), and job seekers (60%). Just over a third (35%) of respondents ranked libraries as important resources for immigrants (35%) and 25 percent said the same for small businesses.

“In many communities across the United States, public libraries have become much more than a place to borrow books,” says ICMA Executive Director Marc Ott. “Increasingly, libraries serve as hubs of information and community resources—a place for people to learn, create, access services, and engage with one another.  Through ICMA’s recent survey and related activities, we are documenting the innovative ways in which public leaders are leveraging their local libraries to build stronger communities. The opportunities and lessons shared by our members will help inform leading practice and the evolution of public libraries nationwide.”

Other highlights of the ICMA survey results include:

  • A narrow majority of local governments (53%) indicated that they believe libraries are adequately funded. That percentage increases slightly among libraries that have a governing relationship with their local government (60%) and communities with populations greater than 100,000 (58%).
  • Nationally, half of survey respondents reported that there is a governing relationship between the public library and the local government, with notable variation by population. Among jurisdictions with populations of 250,000 or higher, 84% had a governing relationship with their local library.
  • More than half of respondents indicated that their libraries receive funding from non-governmental entities, and a number of jurisdictions cited foundations and nonprofit organizations as part of their strategy to ensure the financial sustainability of the library system.

“Libraries are a vital community resource,” says Amy Garmer, Director of The Aspen Institute’s Dialogue on Public Libraries. “Local government leaders recognize the importance of libraries. It’s now time for library leaders to have a seat at the table and be invited to participate in discussions on relevant topics related to the community. Combining the knowledge and resources of library leaders with those of local government leaders would strengthen communities and help to readily address priorities in areas such as education, workforce and community development, and access to broadband and digital literacy skills.”

“With great trust and reach, libraries make for a truly cost-effective and impactful community investment. More than just a building or idea, the public library has always been an exceptional fusion of people and knowledge,” said PLA President Felton Thomas. “Libraries and librarians also can be powerful partners in advancing community priorities, and I hope this important new data will open more conversations with our local government leaders about what we can achieve together to boost educational and economic opportunities for all.”

The ICMA survey included four questions that the Pew Research Center has asked in its surveys of Americans age 16 and over regarding what services a library should provide. A follow-up report released by The Aspen Institute compared the findings of the two surveys and concluded that local government and library leaders share similar views about the importance of libraries in supporting education and providing spaces for creativity and learning.

The Aspen Institute analysis also revealed that the majority of local government leaders and the public think that libraries should coordinate more closely with schools and that libraries should invest technology and resources in providing creative, DIY spaces (makerspaces) where people can gather to create, invent, and learn.

Nearly 2,000 chief administrative officers and local government leaders responded to the ICMA survey. Conducted as part of the Aspen Institute’s Dialogue on Public Libraries, the survey was a follow-up to ICMA’s 2010 Public Library Initiative Survey.  

To read the complete results of the ICMA survey, go to:

To read the summary report of the Aspen Institute’s follow-up analysis, go to:

About ICMA
ICMA, the International City/County Management Association, advances professional local government worldwide. The organization’s mission is to create excellence in local governance by developing and fostering professional management to build sustainable communities that improve people’s lives. ICMA provides member support, publications, data and information, peer and results-oriented assistance, and training and professional development to nearly 11,000 appointed city, town, and county leaders and other individuals and organizations throughout the world.

ICMA is second only to the federal government in the collection, analysis, and dissemination of data focused on issues related to local government management. Through expansive partnerships with local governments, federal agencies, nonprofits, and philanthropic funders, the organization gathers information on topics such as sustainability, health care, aging communities, economic development, homeland security, alternative service delivery, as well as performance measurement and management data on a variety of local government services—all of which support related training, education, and technical assistance.

About The Aspen Institute 
The Aspen Institute is an educational and policy studies organization. Its mission is to foster leadership based on enduring values and to provide a nonpartisan venue for dealing with critical issues. The Institute is based in Washington, DC; Aspen, Colorado; and on the Wye River on Maryland's Eastern Shore. It also has an office in New York City and an international network of partners. For more information, visit

About the Public Library Association
The Public Library Association (PLA) is the largest association dedicated to supporting the unique and evolving needs of public library professionals. Founded in 1944, PLA serves nearly 9,000 members in public libraries large and small in communities across the United States and Canada, with a growing presence around the world. PLA strives to help its members shape the essential institution of public libraries by serving as an indispensable ally for public library leaders. For more information about PLA, visit



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