Results from a recently conducted e-government survey show that

·         Ninety five percent of local governments allow individual departments to have their own web pages.

·         Eighty-two percent have a policy requiring that the individual department websites have a look and feel consistent with the main website.

·         Twenty-seven percent of local governments use cloud computing; of those, 67% use it for software applications.

The positive changes reported by the highest percentages of survey respondents are

·         Improved communication with the public (35%)

·         Improved customer service (35%)

The complete summary of the survey results is available by clicking here. Articles analyzing the results will be published in the next The Municipal Year Book and in upcoming issues of PM magazine.