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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

Submit a Document
Displaying 1 - 9 of 637 results
Brian Elms at a whiteboard teaching class
ICMA Innovation Bootcamp
Jun 03, 2025
01:00pm
02:30pm
ET
In this online cohort program, renowned public sector innovator Brian Elms will help you rewire your thinking, identify unnecessary work and focus your energy on tasks that matter.
Funding, Implementation, and Data Transparency for Building Modernization. Infrastructure Projects
New Approaches to Funding, Implementation, and Data Transparency for Building Modernization
May 22, 2025
02:00pm
03:00pm
ET
Join Siemens for a free webinar on innovative approaches to modernizing infrastructure.
Article
B Schutle
Keynote Brigid Schulte: Achieving Your Ideal Work-Life Balance
September 26, 2024

Identify your 'pain point' to get more out of your personal and professional life.

The ICMA and NDI field office team facilitating focus group discussion with shareholders of a Tibetan cooperative society in the state of Himachal Pradesh.
USAID/India Central Tibetan Administration Capacity Building and Sustainability Initiative (CTA-CBSI)

CTA-CBSI will build the Central Tibetan Administration’s capacity to effectively deliver services to Tibetans in India and Nepal and to strengthen community self-reliance.

ERAT 1
USAID/Indonesia Local Governance Enabling Environment Activity (ERAT)

ERAT will improve subnational-level service delivery in Indonesia by establishing governance systems to enhance oversight mechanisms and effectively manage key service processes.

Data-Driven Decision Making
Data-Driven Decision Making - Certificate Program Fall 2024
Oct 08, 2024
03:00pm
04:30pm
ET
Data-driven decision making doesn't have to be rocket science. Learn how local governments can take the next steps with data - and it's easier than you might think!
PM Magazine
2023 PM covers
The Top 10 PM Magazine Articles of 2023
December 19, 2023

Looking back at the year's most popular articles

Polco-ICMA-Cert-ad
Data-Driven Decision Making - Certificate Program
Feb 27, 2024
03:00pm
05:00pm
ET
Data-driven decision making doesn't have to be rocket science. Learn how local governments can take the next steps with data - and it's easier than you might think!
Other Document
High-Performance Budgeting and Planning Handbook
High-Performance Budgeting & Planning Handbook

Profiles of Innovative, Local Government Finance Leaders

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