Diversity & Inclusion: King County’s journey to become the Best-Run Government

This conference document was used in the The 21st Century Manager: What Does It Take to Have a Smart Community?

This conference document was used in the Designing the Future: Where Is the Concept of "City" Headed? session. 

This conference document was used in the LG 101: Mastering the Fundamentals: Economic Development. 

This conference document was used in The Culture Wars: Performance vs. Past Practice session. 

This conference document was used in the Building the Workforce of the Future session during the 2015 ICMA Annual Conference.

As the use of contract and temporary workers grows and millennials move into government, the public sector will need to adapt.

Does your team really make service a priority? Here is advice on what you can do to start developing a strong service team—and happier residents.