To determine what made great teams, Google undertook “Project Aristotle,” and found that the key determinant of team effectiveness is “psychological safety.”
You can build upon these six action strategies and the examples that resonate most for your own community to develop lasting initiatives that are backed by solid data.
Creating Content Responsive to Residents with a Disability
Catch up with former ICMA Local Government Management Fellows and see where the program has led them.
Former Santa Rosa, California, Manager Sean McGlynn shares recovery insights.
Managers Were Asked This Insights Department Question
Why Listening to Residents and Building Ownership Are Critical