How much change has the organization undergone during your time as manager?
I would say that it has undergone quite a bit of change in terms of our approach to work, increased personal and professional development of staff and the enhanced quality of our service to the community.

When I joined the City, I found a great organization with wonderful people who were committed to providing excellent service to our residents.

To help communities after a disaster, the International Economic Development Council developed RestoreYourEconomy.org where resources can be added.

Find out how to survive unexpected management challenges.

Download a free PDF of ICMA’s 2013–2014 Press Catalog, including a two-page spread that features new books.