In order to improve the complex issues facing communities today, managers are looking across their organizations to find the skill sets that can influence creative solutions.

Although this document focuses specifically on the facilities issues facing the Austin (TX) library system, the information contained therein should be invaluable to library managers and municipal decision-makers.

The San Antonio Public Library Strategic Plan provides a cohesive vision and direction for the Library for the next five years and beyond.

Session: Edge: Achieving Community Goals while Bolstering Digital and Technology Services Alison Saffold El Paso, Texas ICMA’s 99th Annual conference in Boston, MA.

Session: Evanston en Español Wally Bobkiewicz & Erika Storlie ICMA’s 99th Annual conference in Boston, MA Document 1 of 2