Assistant City Manager in Rockville, Maryland Jenny Kimball thought Lynique Murray would make a perfect community hero. As a community school coordinator for he Linkages to Learning Program at Maryvale Elementary School she helps students and their families with a passion that is shows. “The most rewarding part is seeing the smile on the children’s faces,”…

ICMA decided to ask several local government professionals questions surrounding public service and its importance in a three-part series.

One of the key aspects of public service management is understanding the priorities and motivations of your employees. I help local governments understand that "Good Management is Good Risk Management.”