To reach the most residents as quickly as possible during a severe storm, the city of Austin, TX used a social media strategy to enhance crisis communications.

Tomorrow is Make a Difference Day. It is one of the largest days of national service all year, according to its promoters and participants. It’s been around since 1992 but when we heard it about it, we thought of our community heroes and our city, town, and county managers. Every day is Make a Difference Day for them.…

Local governments large or small can address cybersecurity challenges with common sense and creativity. Two managers share their experiences and advice.

Thank you for your membership and your commitment to the local government profession!

Spokespeople play a key role in shaping how citizens and the media perceive the local government's crisis management activities.