Carlos Baia helps predict some of the opportunities of the coming year.

Kevin Desouza helps predict some of the opportunities of the coming year.

ICMA seeks proposals from eligible respondents to populate a pre-approved list of vendors to fulfill NetFORUM development needs.

Report of a resident survey on topics relating to livability.

Report of a survey of San Francisco residents.

Diverse staffs lead to better organizational outcomes.

As an integrated enterprise, all departments make use of reliable, secure data to enhance internal operations and improve core service delivery.

Examples of how elected officials play a role in performance management.

This year's event will serve as building blocks for ICMA's vision to help local government leaders evaluate the positives and negatives of fast-changing technologies.