Displaying 17281 - 17289 of 19694 results
Project / Research Report
In Times of Disaster: Minimize Local-Government Business Interruptions

This article analyzes the lessons learned in Polk County, Florida, after Hurricane Charley.

Where Has the Time Gone?
Project / Research Report
Customer Service: Back to Basics Is Better

This article discusses some basic customer service techniques that have been tested in the public sector.

Project / Research Report
Collaboration Calls for Mutual Accountability

This article discusses mutual accountability measures among governments and nonprofits, in the context of public service improvement.

PM Magazine Full Download
PM Magazine December 2004
Affordable Housing Set-Aside Program
Other Document
Second Language Pay Rates and Administration

Policy listing pay rates for bilingual employees and how program is administrated...

Project / Research Report
Implementing a Virtual Town Hall to Provide Citizen Services

This session focused on how the town of Okotoks, Alberta, Canada, uses technology to provide residents with a "virtual town hall," allowing them to log on(...)

Organizational Policy
Ohio EPA Testimony in Support of the Uniform Environmental Covenants Act

This document presents testimony of Jennifer Klein of the Ohio Environmental Protection Agency (OEPA) in support of the Uniform Environmental Covenants Act (UECA).