This article outlines a quantitative approach to establish a ranking of major projects by priority in order to improve project completion....
This article summarizes the experience of Fairfax County, Virginia in implementing a new citizen relationship management (CRM) database system...
Discusses the advantages of the council-manager versus the mayor-council ("strong mayor") form of government.
This article describes citizen governance projects in Ypsilanti, Michigan and lessons learned from efforts to involve in citizens in local government decision-making.
This ethics article discusses a situation in which the city manager was concerned about the implications of a settling an employee's sexual harassment claim.
It includes resources available to help local government entities in their search for qualified candidates and suggests ways to stimulate...