Municipal service delivery is one of the principal methods in which local governments are addressing poverty and social inequalities in their communities
Community Building: Ed Everett (former) City Manager, Redwood City, California
ICMA Consulting Services conducts dozens of such studies annually using operations research approaches.
In May 2007, a tornado hit the town of Greensburg, Kansas, severely damaging or destroying 90 percent of the structures in town.
In the debate surrounding the permissibility of clotheslines on residential properties, Hayward CA has weighed in and declared their support for...
On August 1, 2007, the City of Minneapolis leveraged its 311 call center to help respond to one of the City’s worst tragedies
On March 29, 2007, the City and County of San Francisco unveiled its new 311 Customer Service Center.
On the shores of the Gulf of Mexico and Mobile Bay, citizens and visitors of Baldwin County, AL obtain quick and easy access to government services
PPT presentation from Durango, CO on their new efforts to engage youth in their community.