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2010 ICMA - Public Reporting (Linking Objectives and Goals to Outcome Measures)
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2010 Miami Dade County, FL - Accountability
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2010 Miami Dade County, FL - Training and Support (Expanded Employee Development)
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010 Miami Dade County, FL - Training and Support (New Employee Orientation)
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2010 National Performance Management Advisory Commission: A Performance Measurement Framework for State and Local Government