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Other Document
![](/sites/default/files/styles/medium/public/308070_MCCMA%202015-04-16%20Working%20with%20DIfficult%20People.pdf.jpg?itok=KqYtUJai)
This presentation from the Maryland City County Management Association covers how to work with “difficult” elected public officials and conflictual conversation.
Conference Document
![](/sites/default/files/styles/medium/public/308065_MCCMA%202015-04-15%20Creative%20Ways%20to%20Communicate%20with%20Residents.pdf.jpg?itok=X38dNVok)
This presentation from the Maryland City County Management Association Spring Conference provides insights on how to creatively communicate with your community.
Other Document
![](/sites/default/files/styles/medium/public/308066_MCCMA%202015-04-16%20Census%20Bureau%20Data.pdf.jpg?itok=HXAZR12l)
This presentation from the Maryland City County Management Association Spring Conference provides an overview