This article presents the reasons a local government might conduct a citizen survey and summarizes key strategies to ensure the success and accuracy of surveys.

This article outlines a quantitative approach to establish a ranking of major projects by priority in order to improve project completion....

This report describes strategies for preserving open space, common land conservation financing methods and funding sources...

This article summarizes the experience of Fairfax County, Virginia in implementing a new citizen relationship management (CRM) database system...

This article describes citizen governance projects in Ypsilanti, Michigan and lessons learned from efforts to involve in citizens in local government decision-making.

This ethics article discusses a situation in which the city manager was concerned about the implications of a settling an employee's sexual harassment claim.