Meeting Report: Pittsburgh, October 2007

Meeting Report: Rotorua, April 2010

The Global Engagement Committee is a member committee dedicated to helping advance global knowledge exchange and ICMA's Global Engagement Strategy.

Check out Coral Springs' excellent customer satisfaction ratings--and find out how they achieved them...

Check out Highland Park's strategies for confining 90 percent of one- and two-family residential structure fires to the room of origin.

Examine Reno's techniques for achieving customer service ratings of excellent or good from more than 97 percent of customers

Find out how Oak Park encourages residents to divert waste from the refuse stream to the recycling stream(...)