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Other Document
How Energy Codes Make Homes More Efficient

Building energy codes set minimum legal standards for the energy efficiency of new homes.

Performance Evaluation and Developmental Instrument Guidebook
Challenges in the New Era
Request for Proposal
Rockford, IL 311 Call Center Services

A Request for Information (ROI) for 311 call center services; a potential model for outsourcing  services.

Affiliated User Guidelines
Article
Congress Passes Short-Term Transportation Extension
March 1, 2017
Blog Post
Customer Service & Citizen Engagement
netforum_cfleming@icma.org
Article
The Rationale for Capital Budgeting
March 1, 2017
Article
Cluster-Based Economic Development Strategies
March 1, 2017