ICMA members and other icma.org users shared their thoughts and recommendations of performance evaluations of mangers, based on personal experiences.

Local government managers need to demonstrate the enthusiasm and, yes, feel the fear that inspires small business owners and CEOs of big corporations to get it right and to get it right now. Citizen surveys help local government managers get it right.

Find out more about the new generation of performance measures.

ICMA's anchor organization in Mexico provides a presence for professional management and service delivery in Mexico and other Latin American countries.

Under an agreement with Toyo University in Tokyo, ICMA will deliver an intensive workshop on public management in local government to Japanese students.

With new funding, ICMA will help volunteer fire organizations in Paraguay improve their incident command systems.

Group of 21 national associations has identified six priority issues for policy and strategic action.