The 2011 Community Scorecard is a collection of performance data and information that measures how well the City is doing in meeting its goals in these seven areas.

A survey of several thousand local governments and new report offer insights on advancing sustainability policies in large and small communities.

ICMA members and other icma.org users shared their thoughts and recommendations of performance evaluations of mangers, based on personal experiences.

Local government managers need to demonstrate the enthusiasm and, yes, feel the fear that inspires small business owners and CEOs of big corporations to get it right and to get it right now. Citizen surveys help local government managers get it right.